The NHS is constantly changing and change can often lead to uncertainty and high levels of stress. This course will explore how people react to change and the effects that change can have, A highly interactive course based around case studies and real life scenarios, delegates will leave with an increased knowledge of the change process and how to recognise the symptoms of stress before they take hold.

Leadership is an essential part of any healthcare professional role, whether Clinical or non-Clinical. The course will highlight what leadership is and what skills are required in order to lead effectively. The differences between Leadership and Management will also be explored. This course is aimed at delegates who want to understand more about their individual leadership style and develop their current skills and confidence.

This course is beneficial for healthcare professionals who are curious about how they use language at an unconscious level and how changing sentence structures can improve their level of influence.

Leadership is an essential part of any healthcare professional’s role, whether Clinical or non-Clinical. The NHS Leadership Academy explain their Healthcare Leadership Model was designed to help all professionals become better leaders in their day-to-day roles. This course will highlight what Leadership is and what skills are required in order to lead effectively, focusing on 2 major components- coaching and delegation.

Have you ever wondered what makes people tick? Why is it that some people can think on their feet and you can’t? Why does your colleague leave things to the last minute and you are always on time?
Based on the well-known Myers Briggs personality styles, this course explores the range of styles and their relevance, particularly within team working, communication and conflict between types. It will enable delegates to recognise, respond to and benefit from different personalities in the workplace.

Human Factors is the science of understanding human behaviour and is applied and related through this workshop to the healthcare market-place. Human Factors has been defined as: “Enhancing clinical performance through an understanding of the effects of teamwork, tasks, equipment, workspace, culture, and the organisation on human beings and their behaviour.

All senior doctors now have to produce a Job Plan to ensure they are meeting operational goals and targets. It is important to note that a job plan is more than a timetable or schedule of where a doctors needs to be at any time of the day or week. Of course that is important, but the idea of the job plan is to enable managers and doctors to work together, to maximise efficiency and productivity for the greater good of the work-place and patients.